HELP FOR STUDENTS
Please contact firstname.lastname@example.org if you require technical assistance with the application.
Before contacting us for help, please look at the questions below in case your question has already been answered.
**Note: Please DO NOT copy and paste your answers for online evaluations from a Microsoft Word document. You will most likely get an error message because Word has special coding within it that will cause this error.
Frequently Asked Questions
Accessing and completing the evaluations
Visit http://courseevaluations.yorku.ca and use your Passport York credentials to log in to the system.
Three weeks prior to the end of classes in the Fall, Winter and Summer, course evaluations are created and linked to courses. Email invitations to complete evaluations will then be sent to you. Reminders are sent on a weekly basis to those who have not yet completed their evaluations.
Yes. All you need is an Internet connection and a web browser.
The average time to complete an individual course evaluation depends on how many questions there are. For those evaluations with just the Core Institutional Questions, it will be a few minutes.
You’ll become an active partner in making positive change at York. The information you provide helps future York students, course instructors and University administrators make important decisions. Instructors can use course evaluation data to reflect on what is and isn’t working in their courses, and to make improvements for future offerings of the course. Departments use course evaluation data when making decisions about hiring, course assignment, promotions and tenure.
Not all courses use the online course evaluation system: some instructional formats and courses with very small enrolments are excluded from the online evaluation process. Ask your course instructor for more information. If they confirm that the course evaluation is in fact being administered online, then send an email to email@example.com
for technical assistance.
You should complete the evaluation anyway, and contact the department the course is affiliated with to let them know about the listing problem as soon as possible.
No. Your course evaluation response data is confidential. Responses to closed-ended items (such as rating scales) are reported in summary statistics, and responses to open-ended items (such as free-response questions) are reported without identifying information. In addition, courses with five or fewer enrolled students do not use these course evaluations.
No. Not only is your course evaluation response data entirely confidential, but it is also not released to instructors until after the final grades for the course have been submitted. That means your final grade cannot be increased or decreased due to the responses you give on your course evaluations.
No. You can only complete and submit each evaluation once and you cannot change your responses after submission.
No. You can only complete and submit course evaluations until the posted deadline.
New for 2016: Core Institutional Questions
The Core Institutional Questions were developed by a committee with representatives of the academic administration and the York University Faculty Association. The questions were tested with students in collaboration with the Institute for Social Research (ISR) at York.
The Committee included representatives of the academic administration and the York University Faculty Association, with professors, instructors, and administrators from various University units.
No. The CIQs focus on the course as a structured learning experience rather than on individual instructors. Questionnaires used by the course faculty/department for course evaluations may focus instead on your feedback on teaching.
Not in this phase.
The CIQs will be included in evaluation questionnaires starting March 2016 for Fall/Winter and Winter courses ending in April 2016.
Results for the CIQs will be made available to you through web pages designed specifically for this purpose beginning in January 2017. Important dates for evaluation periods and release of results can be found here: http://courseevaluations.yorku.ca/. Once the results are released, they can be found at http://onceciq.uit.yorku.ca/.